terms & conditions

Date of Last Revision: October 2015

Welcome to The French Tangerine website (the shop site). Please review these terms of use carefully. By accessing or using the shop site, you acknowledge that you have read, understand and agree to be bound to these terms of use. By placing an order with The French Tangerine, the Buyer agrees to be bound by all of the Terms and Conditions set forth herein. The French Tangerine reserves the right to change, modify, add, or delete portions of these terms of use at any time without further notice. The date of the most recent revisions will be posted at the top of this page. Your continued use of the shop site constitutes your acceptance of the revisions. If you are not in agreement with the terms of use, please do not use or access the shop site. It is your responsibility to check the shop site to determine if there have been changes to the terms of use and to review the revisions.

The Buyer accepts and agrees to be bound by the following terms and conditions:

Relationship between Buyer and The French Tangerine

For the most part, The French Tangerine does not stock products listed for sale through the shop site. Rather, The French Tangerine acts as an agent for the Buyer, providing access to home accessories and decor.

Merchandise Pricing, Description and Availability

Despite extreme efforts made to keep items updated and priced correctly, occasionally stock quantity may be incorrect. Rest assured all is being done to ensure accuracy 100% of the time. However, we reserve the right at any time to correct any errors in pricing or descriptions and to cancel or refuse to accept any order based on an incorrect price or description.

If stock quantity is mismarked, you will be notified as soon as possible. At that point, you will have the option to keep or cancel the order. Special ordering is a significant practice of this website, and this process typically takes anywhere from 4-8 weeks.

If a product's correct price is lower than our stated price, we charge the lower amount and send you the item.

We reserve the right to cancel any order we receive at our discretion. The full amount charged will be credited back to your account.

Although great care is taken in providing an accurate product description for each product on the shop website, keep in mind, all dimensions are approximate.  

The French Tangerine takes great care in the selection process for the merchandise offered on this shop website. Unique gifts, distinctive home furnishings and accessories are selected at trade shows, auctions, and markets.  Many of the products selected are hand-crafted and custom-made, therefore, all products are subject to availability. Products that are in stock will be available for immediate shipment whereas others may be on backorder.

Product Description

When available, The French Tangerine will include estimated shipping times in the product description. Product information, availability, prices, and/or specifications are subject to change.  

Payment

The Buyer must pay the full purchase price at the time of purchase.

Order Confirmation

The products listed on this shop website represent a service The French Tangerine is providing: To assist shoppers by providing access to the merchandise seen on the shop website, and making it more convenient to order said merchandise. Your order constitutes an offer to purchase product(s) through The French Tangerine shop website.

After placing an order, you will receive an email acknowledging that your order has been received. (Order Confirmation) 

Acceptance of this order is based on the condition upon your express agreement to these Terms and Conditions without modification.

The Order Confirmation will include the total purchase price, and the product name and description, however the Order Confirmation does not guarantee product availability. 

You are responsible for notifying The French Tangerine within one (1) business day in the event the Order Confirmation is incorrect as written.

After one (1) business day, you acknowledge that you have seen and agree to the product description, price, and specifications as written.

Upon receipt of your order, The French Tangerine will call to confirm the availability of the item and to obtain an estimated shipping time.

See Shipping | Delivery | Returns for more information.

Limitation of Liability

IN NO EVENT WILL THE FRENCH TANGERINE BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, OR ANY OTHER ECONOMIC LOSS ARISING FROM BREACH OR ANY OTHER CLAIM ARISING OUT OF OR RELATED TO YOUR PURCHASE OF ANY PRODUCT LISTED FOR SALE ON THIS WEBSITE.

Dispute Resolution

You and THE FRENCH TANGERINE agree to resolve any controversy, dispute, or claim arising out of or related to your purchase of any product listed for sale on this website by binding Arbitration administered by the American Arbitration Association.

This agreement to arbitrate is intended to be broadly interpreted and covers all controversies, disputes, or claims arising out of or related to your purchase, including but not limited to contract, tort, and statutory claims.

Governing Law

This Contract is governed by the laws of the State of NEBRASKA.

Fees & Taxes  

All products ordered through The French Tangerine and delivered to locations in Nebraska will be subject to the sales tax applicable in your county.  

Privacy Policy

The French Tangerine recognizes the need for appropriate protection and management of the personal information you share with the online shop. The French Tangerine shop website is safe and secure. When checking out, the information such as your name, address, billing address, credit card information, and email, is required to complete the order. The French Tangerine DOES NOT share any of the information with outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.